Melissa heads the Strategic Services group, providing cyber solutions for RBC’s 96,000 employees, subsidiaries, and 17 million clients. A results-driven leader, she excels in high-risk project delivery for large organizations. With extensive IT management experience, she’s skilled in needs assessments, software development, and infrastructure. Melissa fosters productivity and stakeholder relationships. Throughout her career, Melissa has developed identity strategies, implementing them across Canada’s top banks and consulting on 50+ IAM programs in North America. As WiD Global Board Vice Chair, she merges her passions for advancing people and tech, aiming to eliminate biases. A diversity advocate, Melissa leads LGBTQ+ efforts at RBC. She is a frequent speaker at global events and is the recipient of awards including Globe and Mail Best Executives 2022, Women In IT awards, and IT World Canada Top 20 Women in Cyber Security 2021.